Integrate Freshdesk effortlessly with Integration-as-a-Service

How do I integrate
Freshdesk?

Here are the easy steps to get started with integrating Freshdesk

Create the endpoint in ONEiO
Set up your tool to send and receive messages with ONEiO
Repeat the steps with you other tool
Set up the rules for how you want to orchestrate your process

Read our step by step instructions for configuring the endpoint on how to integrate Freshdesk

See how

What can I integrate in Freshdesk?

ONEio's Pre-configured entity types get you started quickly

Incident management

Change requests

Problem

Service request

Any custom entity

Incident management

Change requests

Expand the knowledge level of your employees

Completely free program

Simplify the most complex integrations with ONEiO

We simplify even the most complex Freshdesk integrations

Building integrations on top of your tools creates technical complexity that increases exponentially with each new integration. ONEiO houses your integrations, leaving Freshdesk to do what it's designed to do.

ONEiO integrations are built to handle:

Systems using different data structures
Completely customized platforms
Disparate workflows

Common integrations with Freshdesk

Our most common integrations to Freshdesk

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Out-of-the-box capabilities

With ONEiO much of the integration logic and requirements for connecting and transforming records are built-in to the platform

Bi-directional creation & updates of records, with all standard and custom fields
Bi-directional syncing of comments whether they are private or public
Bi-directional syncing of attachments
Coverage for all API authentication methods
Handling of transitions and state changes
And so much more!

Denise Taylor

ServiceNow Platform Architect at AHEAD

“I’ve been in IT almost 30 years now and I’ve worked with a lot of vendors and I have to say, ONEiO is towards the top of my list of being easy to work with and really trying to go out of their way to help us be successful as customers. They’ve been phenomenal to work with.”

How do I integrate Freshdesk?

What can I integrate in Freshdesk?

Incident management

Change requests

Problem

Service request

Any custom entity

Incident management

Change requests

Expand the knowledge level of your employees

Completely free program

We simplify even the most complex Freshdesk integrations

Common integrations with Freshdesk

Out-of-the-box capabilities

Ready to embrace game-changing integrations?

How do I integrate
Freshdesk?

Ready to embrace
game-changing integrations?